Think technology, think what? “Google” is one of the names
that appears at the top of our list of organizations that revolutionized the
industry in a number of ways. Starting from its name till its communication
portals every single effort has been to make data visible to its end customer.
It believes in the power of being endowed with knowledge and information. With
that as the broader goal the company has modernized every sector through diverse
products with the wings of technology and innovation.
Google Glass is one of those products that has created a stir
in the market even before its full-scale launch. It is a wearable device quoted
at $1500 and projects GPS intelligent customized data 15 cm from the user’s eye.
Much discussion has been on the rounds on it being a good or bad consumer
electronic device. But industry experts have started to see its benefits as a
valuable tool in the manufacturing industry. It is predicted that a decade from now Google Glass
would be used in every industrial unit by supply chain managers as a wearable
device. With manufacturing units being ten times the size of football fields, despite
the innovation in warehousing and distribution channels there is a constant
need for supply chain employees to get a continued sense of the goods around
them and what is happening to them. This keeps them updated and helps them make
decisions on the fly.
A cool example provided by one of the experts is the case
when a unit manager notices an intermediary product and wants to track the
shipment status or the location within a warehouse. He/she can give a verbal
command and have the results displayed right in the front. Further, supply
chain queries like bar code/QR code scanning and inventory checks can be
performed on the fly. This revolutionizes the modus operandi and contributes to
efficiency.
Employees
will be able to share real time data with cross-functionally and on a higher
level organizations will be able to communicate with their suppliers and
partners. This many times removes the requirement of current world
communication portals like smartphones, email systems and also reduces the
complexity of analyzing data sets using ERP systems, thereby serving as a great
complement within the chain.
Some of the
possible outcomes of this are: improved sales processes, cloud integration to
enable wide data access, enhanced accuracy of everyday tasks and hands free
working in industrial plants. On a higher level, Google Glass will be improving
and integrating B2B processes through seamless flow of processed real-time information.
This translates to reduced costs, enhances product quality and raises the bar
for customer loyalty within the competitive market. The overall system may be
transformed as results of Google Glass specific applications that would cater
to different user needs in a single platform.
Google Glass
has such a potential to have a personalized, deep and wide thrust within the
industry which both supply chain operators as well as marketers need to realize
quickly in order to be a pioneer in leveraging this technology for their
pressing needs. It supports the growing trend of passive data consumption and user
behavior prediction and Google plans to grow its capacity using humanoid bots
as a parallel operating system that will make observe and suggest intelligent
information.
The growth
of technologies to enhance processes and daily lives has been so rapid. Do
industries and organizations have the same velocity to adapt these trends and
give up the legacy systems behind? Cloud computing took 10 years to become an
established resource within the industry. Will Google Glass take a similar
timeframe? Is the industry held back more because of cultural and political
reasons rather than because of technological reasons ?
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