The inventory
management, in the Aircraft Industry is
not a mature science, since failure of some parts like turbine blades are predictable,
while others are not. The majority of maintenance expenses are incurred after
the warranty runs
out. Therefore, Companies like Rolls-Royce use their historical engine usage
data to its
advantage and assume
the risk of maintenance of customers' fleets, which enables it to write long term high margin aftermarket
service contracts with the airlines. This exercise is harder to do in military
segment since the military does not provide usage data as openly as the
commercial segment due to the related security concerns.
These parts are managed using
advanced predictive software and tools which use engine use-data collected over
several years. These tools predictive failure rates for various parts and
Rolls-Royce uses such forecasts to decide stocking
levels and strategic locations for MRO parts.
These aftermarket services are quite profitable (as
mentioned in chapters earlier), and Rolls-
Royce competes
with different companies for this business. A capable inventory management technique for aftermarket
services and parts is a key ability required to maintain market share in a high margin service offering.
For example, it competes with its own customer Lockheed Martin in providing such services in
connection with the C-130 fleet owned and operated by the U.S.
Department of
Defense. Boeing is planning to enter the aftermarket segment too as Airbus started doing last year, to be
able to offer a complete lifecycle support solution for the product to the airlines. It also competes
against smaller firms that service engines with non-authentic parts. These
parts reduce the maximum life of the engine, but are cheaper. Rolls-Royce uses
its
knowledge about the
engine to price its services higher, in return for a promise to extend the maximum life of the engine.
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