A robust supply chain is a crucial determinant of
effectiveness in any business. Throughout the course we have examined key
components of a supply chain, analyzing how they aid companies in achieving
efficiency, equip them with mechanisms to respond to market forces and prepare
them for externalities.
Building upon these foundations, this week’s articles bring
interesting insights on ways supply chains are adapting themselves to changing
environmental factors in an effort to stay afloat. But before we delve deeper
into these mechanisms let us recap briefly on a couple of these factors.
Costs
Rising costs have rattled supply chains from top to bottom.
Increased transportation and labor costs, rules, regulations and tariffs have
all forced companies to rework their supply chain dynamics.
Network Complexity
Rapidly mushrooming industries have increased the load on
existing supply chain networks causing resource bottlenecks and competition for
access
Environment
Though not under our control, environment can cause
considerable disruptions within supply chains bringing about heavy losses
especially with the current global layout of supply chains. An earthquake in
Japan cannot only hamper production but also increases the transportation time,
or a problem at the port can wreck havoc with millions worth of goods stalled.
Consumer tastes
Demand is usually derived from what and how customers want
their products. These trends however are always changing over time, from
mechanical to automation, from power to efficiency, indifference to
environmentally friendly so companies and their supply chains always have to be
on their toes.
So lets look at what and how opportunities and challenges
are shaping the modern supply chain today.
DIY and Crowd-sourcing
Fierce competition has forced companies to think out of the
box in terms of making their products stand out while being affordable. To me,
there seems to be an interesting shift going on in-terms of product
differentiation. There was a time when people would love to have grab and go
stuff, or automated machines to perform tasks for them. Plug and play was the
mantra of the day. However, once almost everything jumped the automation
bandwagon, the idea seemed to stagnate. Manufacturers sort of ran out of ideas
to differentiate their already complex products and here is how they deal with
it! They take a step back by integrating customers into the supply chain. People
once sick of putting stuff together now relished the idea of do it yourself
(DIY). I mean who wouldn’t love self-customized products that are unique and
can be showed off. A few examples of the top of my head are customizable Bose headphones,
Oakley’s customizable sunglasses, User operated Frozen Yoghurt dispensers.
Weird
however was a company featured in Top Gear this Sunday called “Carrozzeria
Touring Superleggera”[1]
who have been designing car bodies since the early automotive day where cars
were churned out just with an engine, a rudimentary chassis and wheels. They
are responsible for the first ever Lamborghini, James Bond’s DB9 as well as a
couple of Alphas. Now however they have worked their magic on the recently
produced Alpha Romeo 8C turning it into a piece of art. So you get your unique,
enhanced version of Alpha delivered to you.
The original Alpha Romeo 8C vs the customized 8C designed by Touring dubbed Disco Volante
Secondly what have IKEA and Tutti-frutti (Froyo) done here? They
have added customers to their supply chain. Instead of spending money on having
someone put stuff together they have customers pick out the components and then
have them transport it themselves. Threadless.com[2]
is another great example where the company has switched the creative department
back to the customer. So essentially they have eliminated the creative
department and all costs associated with it from their supply chain. So it is essentially
a win-win situation for both! Companies get to produce goods that the customers
have voted on or helped design completely while the customers get their unique
product with all the features they want. Companies and customers today are
really big on crowd sourcing.
The most striking example in this avenue is Nissan using
crowd-sourcing to come up with a design for 370Z as well the upcoming Titan
pickup.[3]
Crowd-sourcing the Nissan 370Z
So what about rising transportation
and production costs? And what about the eco-friendly madness?
The answer comes in the form of go-green eco-friendly
products. Herman Miller the Michigan based furniture manufacturer and Gordon
Murray have figured this one out. By designing furniture using recyclable and
biodegradable materials Herman Miller has created a massive appeal for today’s environmentally
conscious consumer hence achieving that competitive edge they need. Secondly,
Gordon Murray, the former F1 designer has shifted his focus towards
constructing practical low cost sturdy electric cars which helps reduce the
production infrastructure required, saving space and helping to relocate near
markets.
A switch from Petrol and diesel engines to electric motors
is also another response to present constraints where manufacturers have tried
to squeeze out the same petrol engine performance from electric motors such as
the 2014 Mercedes-Benz SLS AMG Electric[4]
and the new McLaren p1[5]
or the more efficiency oriented Toyota Prius.
McLaren P1 -Top Gear S21E02
Another cost mitigating and time saving measure companies
have started to adopt is moving their offshore production back in an attempt to
have more control over their supply chains as well as develop more ethos in
their home countries. A notable example is Apple, moving its display production
to Texas, US and investing into greener solar power for their factories.
However what worries me greatly is the development of 3D
printers which I believe would gravely affect how supply chains are going to be
organized in future. To me this feels like cloud computing. Borrowing cheap processing
power and accomplish what was previously unfathomable. This would not only
cause the production to be more flexible but it would cause a creative
explosion. Households would transform into unique cottage industries.
- So my question with taking manufacturing on a whole new “Personal Level” as suggested by the article is that “How are we going to regulate production? What if people start designing and printing guns?
- “How are going to ensure quality and safety standards?
- Is bringing production back to US replacing expensive labor with robots the way to go? If labor is unemployed in the US it must be laid off everywhere else. Nobody wins?
[1] http://www.touringsuperleggera.eu/en/products8.php
[2] https://www.threadless.com/
[3] http://www.motorauthority.com/news/1089731_nissan-crowd-sourcing-the-design-of-next-titan-pickup
[4] http://www.caranddriver.com/news/2014-mercedes-benz-sls-amg-electric-drive-photos-and-info-news
[5] http://cars.mclaren.com/p1.html
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