This week we are going to discuss something about supply chain network. Logistic, which is defined as "the management of the flow of resources between the point of origin and the point of consumption in order to meet some requirements", can be consider the most critical component within supply chain network. As China has one of the largest active E-commerce market around the world, Millions of goods will be transported thousands of miles from one place to another place. There must be a very highly effective and efficient supply chain network to back up such a huge daily transaction. Therefore I did some research on the current development of Chinese express delivery industry and try to figure out how comprehensive and advanced its logistic network is.
Here I take SF-Express as the example. SF-Expreee is the leading company in Chinese delivery industry which have been "providing domestic and international express delivery solutions to a wide array of customers", as well as covering business including supply chain research and development, warehousing service, logistics, and delivery infrastructure network development. Currently, SF-Express has set up over 6000 service centers covering 31 major provinces, more then 300 large and medium-sized cities and over 1900 country-level cities or districts. Also, SF-Express is expanding its delivery solution service to other major countries in Aisa-Pacific area such as US, Japan, and Singapore.
With SF-Express's extensive delivery resources and network (The first express company in China own an Airline company), SF-Express has developed an advanced logistic network integrating warehousing, sorting and delivery services. At present, SF-Express possesses 26 operating warehouses in major transportation regions nationwide.
Such an extensive warehouse network facilitate the customers' demand in optimizating and relocating goods by having multiple branch warehouse. Besides, with implementation of global leading Warehouse Management System (WMS) and RF technology, it not only enable customer manage stocks in all warehouse anytime anywhere, but also can sort the goods with high efficiency in any circumstances, as well as ensure accurate and timely warehousing and dispatch services. Modern warehousing services are also provided including packaging, quality control, label changing, invoice printing and so on.
With integraed logistics, information flow and physical flow services, goods will be taken care of from online ordering, to warehousing management, to accurate sorting and packaging, to secure delivery and after-sales customer-services like product return.
Case 3: Reverse Logistic from End-Cosomers to Distribution Center
This reverse logistic deals with situations such as product reclaim/return or tranfering orders, by collectings orders from end customers to the Central Distribution Center Warehouse or Maintenance Center. SF Express's extensive warehousing service can handle returning or replacement of goods and allocation order processing, and provde transparent and flexible management of customers' orders.